Country by country

The legal basis in each market we serve

Every import follows the named-patient or personal-import regulation of the destination country, coordinated with its health authority.

Colombia

INVIMA
  • Decreto 481 de 2004

Legal basis for Vital Medicines Not Available (VND) — import of unregistered medicines for specific patients.

Panama

Dirección Nacional de Farmacia y Drogas (MINSA)
  • Ley No. 1 de 10 de enero de 2001

Law on medicines and other products for human health, including import authorisations.

Read the official text

Brazil

ANVISA
  • Lei nº 6.360/1976
  • Resolução RDC nº 28/2011 (ANVISA)
  • Instrução Normativa nº 11/2016

Framework for importing medicines for personal use.

Peru

DIGEMID
  • Ley N° 29459

Law on pharmaceutical products, medical devices and health products.

Paraguay

DINAVISA
  • Ley N° 1.119/97

National health surveillance system law governing medicines and health products.

Dominican Republic

DIGEMAPS
  • Ley General de Salud No. 42-01 — Arts. 111, 112 and 126

Provisions governing the import and supply of medicines.

Kenya

Pharmacy and Poisons Board
  • Pharmacy and Poisons Act (1957)

Governs all activities related to pharmaceuticals, including import.

FAQ

Legal questions, answered plainly

The framework in more detail.

Is it legal to import medicines from abroad?

Yes. Most countries we operate in have a Named Patient or Personal Import regulation enabling patients to import medicines not yet approved locally. This requires a doctor's prescription and, depending on the country, additional documentation — which we prepare with you.

How is my data protected?

Under Ley 1581 de 2012 (Habeas Data) in Colombia and GDPR for our Paris entity, we collect explicit consent before processing any personal or health data, and register with the relevant authority (SIC / RNBD in Colombia).

Why do you only supply EMA- or FDA-approved medicines?

It's our baseline sourcing standard — every medicine we distribute is authorised in the EU (by the EMA or a national EU agency) or in the US (by the FDA), so it has already passed European or US regulatory review, regardless of local registration status in the destination market.

Looking for a hard-to-find medicine?

Tell us the medicine, quantity and destination country. Our team comes back with availability, price and lead time.

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